Privacy Policy
At Jot by Sheen, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or products.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, email address, phone number, delivery address, billing address, and payment details.
- Order Information: Details of purchases, special instructions, and preferences.
- Usage Data: Information on how you use our website, such as IP address, browser type, and browsing behavior.
- Marketing Preferences: Data provided when subscribing to newsletters or promotional offers.
2. How We Use Your Information
Your personal data is used for the following purposes:
- Order Fulfillment: To process and deliver your orders (cakes, flowers, gifts, or event services).
- Customer Support: To respond to queries, provide support, and resolve issues.
- Marketing: To send promotional offers, updates, and newsletters (if you have opted in).
- Personalization: To tailor our services and recommendations based on your preferences.
- Compliance: To adhere to legal and regulatory obligations.
3. How We Protect Your Data
We implement strict measures to safeguard your personal data:
- Data encryption during payment processing.
- Secure servers and firewalls to protect stored data.
- Limited access to personal data, restricted to authorized personnel only.
- Regular monitoring and updates of our security practices.
4. Sharing Your Information
We do not sell your data to third parties. However, your data may be shared with:
- Service Providers: For payment processing, delivery services, or email marketing platforms.
- Legal Authorities: If required by law or to enforce our terms of service.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Understand website usage and improve functionality.
- Provide personalized content and recommendations.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Correct inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data where applicable.
- Restriction: Limit the processing of your data.
- Data Portability: Request to transfer your data to another service provider.
- Withdraw Consent: Opt out of marketing communications at any time.
To exercise your rights, contact us at [Insert Contact Email].
7. Retention of Data
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Jot by Sheen
Email: info@jotbysheen.com